FAQs
FREQUENTLY ASKED QUESTIONS
“We’re here to help! Find quick answers to common questions below.”
📦 ORDERS AND SHIPPING
Q1. How long does shipping take?
A: Orders are usually delivered within 5–10 business days depending on your location.
Q2. Do you offer international shipping?
A: Yes! We ship worldwide 🌍
Q3. How can I track my order?
A: You will receive a tracking link via email after dispatch.
💳 Payments
Q4. What payment methods do you accept?
A: We accept:
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Credit/Debit Cards
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UPI
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Net Banking
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PayPal
Q5. Is my payment secure?
A: Yes, all payments are encrypted and 100% secure.
🔄 Returns & Refunds
Q6. What is your return policy?
A: Returns are accepted within 7 days of delivery.
Q7. How long does a refund take?
A: Refunds are processed within 5–7 business days.
💡 Product Questions
Q8. Are your lamps energy efficient?
A: Yes! All lamps use LED technology to save electricity.
Q9. Do you provide warranty?
A: Yes, we offer 6 months warranty on all products.