FAQs

FREQUENTLY ASKED QUESTIONS

“We’re here to help! Find quick answers to common questions below.”

📦 ORDERS AND SHIPPING 

Q1. How long does shipping take?
A: Orders are usually delivered within 5–10 business days depending on your location.

Q2. Do you offer international shipping?
A: Yes! We ship worldwide 🌍

Q3. How can I track my order?
A: You will receive a tracking link via email after dispatch.

 

💳 Payments

Q4. What payment methods do you accept?
A: We accept:

  • Credit/Debit Cards

  • UPI

  • Net Banking

  • PayPal

Q5. Is my payment secure?
A: Yes, all payments are encrypted and 100% secure.

 

🔄 Returns & Refunds

Q6. What is your return policy?
A: Returns are accepted within 7 days of delivery.

Q7. How long does a refund take?
A: Refunds are processed within 5–7 business days.

 

💡 Product Questions

Q8. Are your lamps energy efficient?
A: Yes! All lamps use LED technology to save electricity.

Q9. Do you provide warranty?
A: Yes, we offer 6 months warranty on all products.